Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:
Order placement
Wherever you are in the world, count on us to provide you with the best skin care. We offer the convenience of online shopping with international shipping, so you can easily order your products online without the long hunt for a local retailer, which may not even exist in your area yet.
When placing an international order, please investigate your country’s policy on the importing of medical grade skin care products. Some nations strictly regulate these transactions and could refuse to deliver your package.
Prices
The base price for all products is in US dollars. Prices in other currencies are automatically calculated based on exchange rates published by PayPal.
All prices on this website are for exports from Iceland and do not include VAT or other Icelandic taxes. VAT and local taxes are to be paid upon delivery to the tax regulation of the import country.
Payment
Kerecis webshop accepts payment by most major credit cards. On dispatch of the goods payment will be debited and cleared from your account.
Shipment
Several means of shipment are offered on our site. Select the one most convenient to you. Responsibility for the product is transferred from seller to buyer when the product is dispatched.
Privacy Statement & Confidentiality
Kerecis is committed to protecting your privacy. Only authorized Kerecis employees have access to customer information on a need to know basis.
Client records are regarded as confidential and therefore will not be divulged to any third party, except if legally required to do so to the appropriate authorities.
Return of Goods and Refund Policy
Returns are only accepted if products are returned intact in original packaging or if the customer has a quality claim. When returning products please clearly state the reason for the return as this will accelerate the handling process and product replacement or refund if applicable. The parcel must contain a copy of the invoice/order confirmation.
Please always send your package return as a track and trace delivery to enable us to track your order and hereby assure that the parcel has been received by Kerecis‘ webshop.
Return address
Kerecis Limited
Eyrarvegur 2
IS-400 Isafjordur
Iceland
or
Kerecis Limited
8300 Greensboro Drive Suite 800
McLean
Virginia 22102
United States of America
Refused/Undeliverable Packages
If a shipment is refused or undeliverable for any reason, it will be abandoned at customs and there will be no reimbursement for the product or the shipping fee. Please make sure your address is correct before placing an order.
webshop.kerecis.com is not responsible for any customs fees, duties, taxes or brokerage fees involved in the shipping or receiving of your package. Please research these fees and taxes prior to placing your order.
Communication
For questions on orders, please contact us at:
shop@kerecis.com
Telephone Iceland: +354 562 2601
Telephone United States: (703) 287-8752
Changes
We reserve the right to make adjustments to our prices and these terms and conditions. Your continued use of the site will signify your acceptance of any adjustment.
Governing law
The laws of Iceland govern these terms and conditions. By accessing this website and buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the Icelandic courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.